| TRANSITION GUIDE HOME |
OVERVIEW | NEW STRUCTURE |
NEW AND REVISED TECHNIQUES |
OUTTAKE TECHNIQUES |
NEW VIDEO CLIPS |
REFLECTION QUESTIONS |
ADDITIONAL FEATURES |
BEYOND THE BOOK |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| X |
1 |
Reject Self Report |
NEW TECHNIQUE |
| X |
2 |
Targeted Questioning |
NEW TECHNIQUE |
| X |
3 |
Standardize the Format |
NEW TECHNIQUE |
| X |
4 |
Tracking, Not Watching |
NEW TECHNIQUE |
| X |
5 |
Show Me |
NEW TECHNIQUE |
| X |
6 |
Affirmative Checking |
NEW TECHNIQUE |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| X |
7 |
Plan for Error |
NEW TECHNIQUE |
| X |
8 |
Culture of Error |
NEW TECHNIQUE |
| X |
9 |
Excavate Error |
NEW TECHNIQUE |
| X |
10 |
Own and Track |
NEW TECHNIQUE |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 1 |
11 |
No Opt Out |
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| 2 |
12 |
Right is Right |
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| 3 |
13 |
Stretch It |
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| 4 |
14 |
Format Matters |
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| 5 |
15 |
Without Apology |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 6 |
16 |
Begin with the End |
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| 7 |
17 |
4Ms |
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| 8 |
18 |
Post It |
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| 10 |
19 |
Double Plan |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 29 |
20 |
Do Now |
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| 13 |
21 |
Name the Steps |
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| 14 |
22 |
Board = Paper |
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| X |
23 |
Control the Game |
NEW TECHNIQUE |
| 15 |
24 |
Circulate |
|
| 19 |
25 |
At Bats |
|
| 20 |
26 |
Exit Ticket |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| X |
27 |
Change the Pace |
Previously an extra technique in Chapter 8 |
| X |
28 |
Brighten the Lines |
Previously an extra technique in Chapter 8 |
| X |
29 |
All Hands |
Previously an extra technique in Chapter 8 |
| X |
30 |
Work the Clock |
Previously an extra technique in Chapter 8 |
| X |
31 |
Every Minute Matters |
Previously an extra technique in Chapter 8 |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 25 |
32 |
Wait Time |
|
| 22 |
33 |
Cold Call |
|
| 23 |
34 |
Call and Response |
|
| 16 |
35 |
Break it Down |
|
| 24 |
36 |
Pepper |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 26 |
37 |
Everybody Writes |
|
| X |
38 |
Art of the Sentence |
NEW TECHNIQUE |
| X |
39 |
Show Call |
NEW TECHNIQUE |
| X |
40 |
Build Stamina |
NEW TECHNIQUE |
| X |
41 |
Front the Writing |
NEW TECHNIQUE |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| X |
42 |
Habits of Discussion |
NEW TECHNIQUE |
| X |
43 |
Turn and Talk |
NEW TECHNIQUE |
| X |
44 |
Batch Process |
NEW TECHNIQUE |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 41 |
45 |
Threshold |
|
| X |
46 |
Strong Start |
NEW TECHNIQUE that builds upon Do Now and Entry Routine from the previous edition |
| 32 |
47 |
STAR/SLANT |
SLANT: this edition adds the other common acronym, STAR, to the description of this expectation |
| X |
48 |
Engineer Efficiency |
NEW TECHNIQUE |
| X |
49 |
Strategic Investment: From Procedure to Routine |
NEW TECHNIQUE |
| 39 |
50 |
Do It Again |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 36 |
51 |
100% Radar/Be Seen Looking |
Elaborates upon 100% from previous edition |
| 36 |
52 |
100% Make Compliance Visible |
Elaborates upon 100% from previous edition |
| 36 |
53 |
100% Least Invasive Intervention |
Elaborates upon 100% from previous edition |
| 36 |
54 |
100% Firm Calm Finesse |
Elaborates upon 100% from previous edition |
| 36 |
55 |
100% Art of the Consequence |
Elaborates upon 100% from previous edition |
| 38 |
56 |
Strong Voice |
|
| 37 |
57 |
What to Do |
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| # in 1.0 |
# in 2.0 |
Technique |
Changes |
| 43 |
58 |
Positive Framing |
|
| 44 |
59 |
Precise Praise |
|
| 45 |
60 |
Warm/Strict |
|
| 47 |
61 |
Emotional Constancy |
|
| 46 |
62 |
Joy Factor |
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